What is the most important issue in facilities management today?
Start a conversation like that anywhere in the FM industry and two subjects are guaranteed to be at the top of the list – people and technology.
FM is fundamentally a people business. We have moved steadily away from the early focus on buildings and physical assets. They are still vitally important, of course; but increasingly we have shifted our concern to that true critical asset – people. Our own people, those of our customers and those who live and work in the communities in which we operate. Spurred on by the impacts of the Covid period, trends that were already evident have moved up the agenda. Wellbeing, the workplace experience, sustainability in its broadest sense, along with the elements – and often requirements – of ESG performance.
This is an area that is critically important for FM, but equally so for HR and IT. FM can be a pioneer here, helping to build the collaboration so much in need - and this event will help to extend the dialogue.
We guarantee to challenge your perceptions and provide essential take-aways and plenty of valuable insights, all freely available to share with your colleagues.
Workplace Futures 2024 will explore the symbiotic relationship between people and technology in FM – a relationship that is becoming increasingly important day by day and one that, if we get it wrong, will result in substantial costs to service providers, their employees and their customers.
Workplace Futures 2024 will bring together a strong panel of speakers to offer valuable, knowledgeable, practical information and insights – from the big trends in the technology world, the commercial world and into FM, through current challenges and opportunities around both technology and people development, to case studies of implementation and successful outcomes.