The Programme

Facilities management has always been an evolving discipline, a dynamic place responding quickly and effectively to emerging needs, new opportunities and rising expectations. Facilities managers, whether internal or external, are in the business of delivering services that support people who work for or work with or simply visit a huge range of organisations - at the same time contributing both directly and indirectly to the success of those organisations.

Workplace Futures: The 20:20 FM Vision of Wellness

8.15 Registration – coffee + pastries  

9.00

 
Welcome & chairmans introduction
Martin Pickard, managing director, FM Guru
 
9.10

 
Creating positive social impact in the built environment
Kath Fontana, managing director of strategic accounts, public sector and critical infrastructure, Mitie Engineering & president-elect, Royal  Institution of Chartered Surveyors

 
 
9.30

 
Responsible business: health & wellbeing
Louise Aston, wellbeing director, Business in the Community

 
 
9.50

 
The impact of leadership, management and design on workplace performance
Dr Craig Knight, founding director, Identity Realization Ltd

 
 
10.10


10.30
 
The Wellness Benchmark: Exploring the connections between mediocrity, uncertainty and wellness in the workplace
Kyle de Bruin, development director, Leesman Index

Morning tea & coffee break
 
 
11.00

 
Market trends, challenges & opportunities
Ian Marson, Transaction Advisory Director, EY

 
 
11.20

 
The Coworking Experience
Peter Ankerstjerne, First Vice Chair of IFMA's Board of Directors

 
 
11.40

 
Awareness saves lives: OCS' mental health awakening
Donna Vizzini, operational HR lead, healthcare and eduction division, OCS Group UK

 
 
12.00

 
The benefits of embedding responsible business at the heart of your operations
Jamie Quinn, responsible business director, ENGIE

 
 
12.20

12.40

13.40

 
Technology in FM Awards

Lunch

Discussion

 
 
14.00

 
People, Spaces, Technology and Wellbeing: optimising the workplace of the future
Sheila Champion-Smeeth, Total Rewards Leader - Europe, Middle East, Africa, Russia & Mark Needham, Collaboration Manager, Cisco

 
 
14.20

 
Designing the curated experience to increase wellness
Anna Kerr, head of Signal UK (an ISS company) & key account director

 
 
14.40 

 
Emotional intelligence: what does that have to do with workplace design and management?
Dr Edward Finch, BuildingEI.com

 
 
15.00 

 
Putting people at the heart of the workplace
So Young Hyun, Workplace Experience Lead, Wx UK & Ireland, Sodexo

 
 
15.20 

 
Changing behaviours and delivering on the promise/strong
Adrienne Mansfield, programme & portfolio manager, Jepmond Associates

 
 
15.40 

 
Putting social value into practice
George Lilley, managing director, Eric Wright FM

 
 
16.00 

 
Wellbeing + Workplace = Planet Wellness
Victoria Hughes, business responsibility director, VINCI Facilities

 
 
16.20

 
Summing up – and where do we go from here?
Lucy Jeynes, managing director, Larch consulting

 
 
16.40 Late afternoon refreshments and networking