WORKPLACE FUTURES 2012

New Needs. New Solutions?

8.30 Arrival, registration, coffee

9.00 FMA Welcome

9.10 Asset Skills Update

9.20 Chairman's introduction to the morning
Martin Pickard, Principal, FM Guru

9.30 Sustainability: where to from here?
Update: what is the real meaning and impact of current programmes/legislation? Are we going to meet our goals? Is more legislation coming?
Ant Wilson, Business Unit Director - Sustainability - Building Engineering, AECOM

9.50 Beyond FM: meeting the sustainability challenge
'Responsible management' - FM's role in delivering, and ideally forming, the corporate responsibility agenda
Dave Wilson, Director, Agents4RM

10.10 The Workplace: planning for an uncertain future
Utilisation, productivity, comfort, cost – conflicting objectives?
Jitesh Patel, CEO, Peldon Rose

10.30 Buildings of the future; services of today
What are the options for solving this problem in our existing building stock?
Paul Worland, Director of Business Development, EMCOR UK

10.50 Coffee break
Informal discussions and networking

11.20 Property: how to be a good juggler in a tough market
Matching accommodation needs and resources; getting both strategy and implementation right
Chris Kane, Head of Workplace, BBC

11.40 Technology in FM: software, shelfware, nightmare
Getting to best-practice: how to extract value from the systems you may have, need to have or would like to have
Graeme Hughes, Chief Executive Officer, Innovise Software

12.00 What is FM anyway? Do we need a new story to tell?
Elevating the focus to improve our business relevance. Clarifying the messages and selling the successes.
Barry Varcoe, Global Head of Corporate Real Estate & Facilities Management, Zurich Financial Services

12.30 Chairman’s summary

12.45 Lunch

14.00 Chairman's introduction to the afternoon

14.10 The state of the market: new research
Trends and opportunities in the UK market: rising stars and fading lights
Vivek Madan, Partner, OC&C Strategy Consultants

14.30  International trends: learning from others
What can we learn from big international deals, where the pressure is on to meet cost, cultural and operational challenges?
Andrew Price, Group Senior Vice President - Head of Global Corporate Clients, and
Peter Ankerstjerne, Group Marketing Director, ISS World Services

14.50 Procurement: defining what you need and how to get it
How buyers and suppliers can speak the same language
Paul Crilly, Chief Executive, Reliance FM

15.10 Tea break
Informal discussions and networking

15.30 Marketing, positioning, branding: what does it mean; how do we do it?
Expert insights and advice for immediate application
John Telling, Group Corporate Affairs Director, MITIE

15.50 Communication in FM: is social media the future?
Understanding the possibilities and reaping the benefits of a growing trend
Katie King, Managing Director, Zoodikers Consulting

16.10 Let's talk about it: communication in FM
Bridging the gaps between buyers and suppliers
Lucy Jeynes, Managing Director, Larch Consulting

16.30 Energy efficiency, the CRC, Green Deal and other policy initiatives, followed by Q&A
Greg Barker MP, Minister of State, Department of Energy and Climate Change

17.00 Chairman's summary

17.15 End-of-the-day reception
Featuring the results of new research into FMs’ needs and expectations for CAFM systems and the launch of a White Paper on CAFM futures.
Sponsored by Service Works Group.