WF2014: Making Innovation Work

Innovation distinguishes between a leader and a follower.
– Steve Jobs

Innovation is a big topic in FM. Clients asks for it, and providers promise it – often in a seemingly unending cycle.

But what is innovation? How do you identify it, how do you measure it, how do you assess the benefits? Can we require innovation, should we plan for it, must we budget for it?

This key concept in facilities management – increasingly central in recent years as both clients and providers have felt the pressure to sharpen their performance – remains elusive. Innovation is easy to talk about but much harder to deliver. Yet when truly innovative ideas emerge and are put into practice, the benefits are clear – whether they are measured in terms of lower costs, greater efficiency, improved employee well-being, reduced impact on the environment, or in some other value-adding way.

What can we learn from the leaders in innovation – those who have made it work, introducing new ideas to deliver change for the better? And what insights can we gather from the latest academic and research work being done in this critical area of business?

Workplace Futures 2014 brought together the leading players in FM innovation – from those who are studying it to understand the how’s and why’s, to those who are doing it to deliver real, measurable benefit. Innovation doesn’t have to be elusive; and those promises don’t have to go unfulfilled.


The power of social media
Following this year’s conference, the Twitter activity report showed a total of just under 1000 tweets for the #WF14 hashtag. Those tweets reached a remarkable 131,000 accounts, producing an incredible exposure figure of over 830,000.

These days, when the conference doors close, delegates and speakers are no longer alone with each other. Presentations, discussions, issues, ideas are all being shared – spreading the challenges, trends and successes in FM that were explored in the Workplace Futures 2014 programme across a far wider audience within the industry and beyond.

To learn more about what happened on the day, read i-FM Editor Simon Iatrou’s views and insights.

Click here to download the White Paper.