Workplace Futures is the conference created by the industry for the industry.

The recorded conference videos of each speaker are all available below, along with each speakers presentation in PDF.

Welcome to Workplace Futures
Simone Fenton-Jarvis, chair

Keynote: How should we think about the future?
Katherine Harvey, Global Consultancy Director, Unwork
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Digitally-driven, human-centric: navigating the future of FM
Leanne Lynch, Chief Information Officer, ISS UK&I
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We, the people…
David Sharp, CEO, International Workplace
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Morning Q&A Session

i-FM Technology in FM Award

AI: shaping future roles at work
Lara Al Ansari, Analysis & Insights Lead, and Brad Taylor, Director of Consulting, Advanced Workplace Associates
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Recruitment & retention: talent acquisition technology
Tim Cook, Group CEO, nGAGE TALENT
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Training & qualifications: more important than ever
Linda Hausmanis, CEO, Institute of Workplace and Facilities Management
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Morning Q&A Session 2

Afternoon Keynote: Meeting people’s needs in the workplace
David Howorth, Global Colleague Experience Lead, BP
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Technology + people in action: case studies

Delivering digital transition
Mark Hill, Digital Innovation and Transformation Director, Sodexo UK&I
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Using AI and IoT to transform the world of energy and services
James Graham, Divisional CEO Digital & Energy Services, Equans UK & Ireland
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Using technology to make buildings safer – and enable collaborative working
Paul Bullard, Product Director, SFG20
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How converging technologies are shaping the user experience
Mats Broman, Managing Director, Service Works Global Nordic, Marc Watkins, Business Development Director, and Hazel Bedson, Group Marketing Director, Service Works Global
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Afternoon Q&A Session

What’s the tech-in point? A customer lens on facilities transformation
Beverley Winrow, COO, Technical Services, Mitie and Diana Foxlee, Director of Sky Spaces at Sky
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Together in electric dreams: the future of cobotics in FM 
Mauro Ortelli, Managing Director, 14forty
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The role of technology in people strategy: evolving connection and collaboration
Matt Chapman, CEO and Kelly Dolphin, People & Culture Director, SBFM
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Safety first: people and animals benefit from technology at London Zoo
Kieran Mackie, Managing Director, Amulet Security and Kelly Wessell, Security and Resilience Manager, Zoological Society of London
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Call to action & summary
Lucy Jeynes, Managing Director, Larch Consulting