Preliminary programme – please check back later for updates as the programme develops.

8.30 Reception opens
9.00 Conference starts – Welcome to Workplace Futures
Getting started with Martin Pickard
9.20 Keynote address: Looking for certainties in uncertain times
Simon Titchener, CCO – ISS UK & Ireland 
9.40 Expert analysis 1: Assessing the state of the FM market now
Ian Marson, Transaction Advisory Director – EY
10.00 Expert analysis 2: Exploring near- to mid-term FM trends
John Raspin, Partner and global head of the Energy & Environment business – Frost & Sullivan
10.20 Q&A Session
10.40 Coffee Break – with breakout sessions
11.00 What FM needs to know about the future 1: Property
Rob Harris, Principal – Ramidus Consulting
11.20 What FM needs to know about the future 2: Technology
Mark Miller, Workplace Technology Strategist – Cisco
11.40 The future of the office:
Marie Puybaraud, Global Head of Research – JLL
12.00 Marketing strategy: facing the challenges, seizing the opportunities
Baskar Sundaram, Chief Executive – Baachu, consultancy & strategy advisors 
12.20 Q&A Session
12.40 Lunch – with breakout sessions
13.20 Technology in FM Awards 2021: winners announced
13.30 Which way forward for FM?
Peter Ankerstjerne, Chief Strategy Officer – Planon Group and Board Chairman at the International Facility Management Association. 
13.50 Client needs and service provider responses
Julie Ennis, CEO Corporate Services – Sodexo UK & Ireland
14.10 Client needs and service provider responses
 Simon Venn, Chief Government & Strategy Officer – Mitie
14.30 Client needs and service provider responses
Andrew Hulbert, Managing Director – Pareto FM
14.50 Q&A Session
15.10 Tea Break – with breakout sessions
15.30 The impact, challenges and opportunities of becoming a net zero organisation
Matt Dracup, Net Zero Development Director – ENGIE
15.50 Adapt, renew and thrive
Paul Bean, CEO UK & Europe – City FM
16.10 Q&A Session & Discussion
16.30 Summary & call to action
Lucy Jeynes – Managing Director – Larch Consulting
16.50 Networking Opportunities – with breakout sessions
18.00 Conference Closes