Preliminary programme – please check back later for updates as the programme develops.

8.30 Reception opens
 
9.00 Conference starts
 
Keynote address: Looking for certainties in uncertain times
Purvin Patel, CEO – ISS UK & Ireland 
Expert analysis 1: Assessing the state of the FM market now
Ian Marson, Transaction Advisory Director – EY
Expert analysis 2: Exploring near- to mid-term FM trends
John Raspin, Partner and global head of the Energy & Environment business – Frost & Sullivan
Q&A Session
 
Coffee Break – with breakout sessions
 
What FM needs to know about the future 1: Property
Rob Harris, Principal – Ramidus Consulting
What FM needs to know about the future 2: Technology
Mark Miller, Workplace Technology Strategist – Cisco
The future of the office:
Marie Puybaraud, Global Head of Research – JLL
Marketing strategy: facing the challenges, seizing the opportunities
Baskar Sundaram, Chief Executive – Baachu, consultancy & strategy advisors 
Q&A Session
 
Lunch – with breakout sessions
 
Technology in FM Awards 2021: winners announced
 
Which way forward for FM?
Peter Ankerstjerne, Global Lead, FM & Employee Experience – JLL and Board Chairman at the International Facility Management Association. 
Client needs and service provider responses
Julie Ennis, CEO Corporate Services – Sodexo UK & Ireland
Client needs and service provider responses
 Simon Venn, Chief Government & Strategy Officer – Mitie
Client needs and service provider responses
Andrew Hulbert, Managing Director – Pareto FM
Q&A Session
 
Tea Break – with breakout sessions
Client needs and service provider responses
Client needs and service provider responses
Q&A Session & Discussion
 
Summary & call to action
Lucy Jeynes – Managing Director – Larch Consulting
Networking Opportunities – with breakout sessions