Workplace Futures – The FM Conference – 23rd July 2021

Ann Marie Aguilar joined the International WELL Building Institute team in 2016, and from a base in London oversees the day-to-day activities of IWBI Europe. Ann Marie’s role is to support ‘early adopters’ of the WELL Building Standard by facilitating communication with IWBI technical experts to provide international translation, alternative adherence pathways and alignment with European sustainability rating tools. She brings to IWBI a technical background in sustainability consulting, having worked for 11 years with Arup Associates, the architectural consulting arm of Arup in their London offices.

Ben leads the CIPD’s Public Policy Team, which works to inform and shape public debate, government policy and legislation in order to champion better work and working lives. His areas of special interest include skills and labour market policy, leadership and people management skills, employee relations and wellbeing, and absence and stress management.

Craig is responsible for the Corporate Sector, including strategy, operations, customer experience and P&L. With almost 30 years of experience in facilities management working across many sectors, he has a proven track record of shaping new ideas and concepts around workplace solutions and leading high-performing teams to achieve positive outcomes for clients.

Dan is Chief Operations Officer for Mitie’s Technical Services business, part of the UK’s leading facilities management company. Dan is responsible for leading operations, growth and technology which includes Mitie’s Connected Workspace offer and cutting-edge UVC disinfection systems.

Prior to joining Mitie, Dan held many senior roles in operations and transformation including Head of P

With over 30 years’ experience in the facilities management industry, David is responsible for all aspects of business development within the technical services and the newly formed Atalian Servest Integrated Services business in the UK and Ireland. David’s focus is on large strategic, integrated, bundled or single services. He is also a member of the FM Divisional Board and Public Sector Strategy Board.

Graeme Fox is Head of Technical at the BESA Group. Graeme is an award-winning Chartered Engineer with over 30 years’ experience of building services engineering, specialising in air conditioning, heat pumps, and small commercial refrigeration. He has extensive experience at managerial and Director level as a contractor and within trade associations driving the legislative agenda and guiding stakeholders through regulatory changes.

Hannah Nardini is one of the UK’s leading workplace strategists, applying her 26 years of experience in the design of office interiors and the workplace. Hannah has a unique and holistic approach to workplace solutions. Her focus is creating a great and practical work environment that inspires occupants to perform at their best. Along the way, she helps clients to increase productivity and happiness levels, reduce real estate portfolios, build a positive workplace culture, reduce attrition rates and attract the new, yet elusive generation of workers.

Hannah has led Sodexo’s food platform service development team for the past three years. Working together her Sodexo colleague Harpreet Cheema, the focus now is on driving the food transformation roadmap for the UK and Ireland based on insights, creating clear, differentiated and competitive go-to-market strategies by reviewing existing and emerging B2B/B2C food production and distribution models to develop viable new food models to meet the needs of the market and the company’s clients and consumers.

Harpreet has driven Sodexo’s promotional and omni-channel engagement strategy for over nine years. Working together his Sodexo colleague Hannah Hughes, the focus now is on driving the food transformation roadmap for the UK and Ireland based on insights, creating clear, differentiated and competitive go-to-market strategies by reviewing existing and emerging B2B/B2C food production and distribution models to develop viable new food models to meet the needs of the market and the company’s clients and consumers.

Jon provides economic commentary for the CIPD, focusing mainly on labour markets. Primarily a quantitative analyst, Jon digs into the data to uncover the significant trends. He has written reports on the ageing workforce and the rise of homeworking, as well as gender pay gaps and the 4-day working week.

Lucy is a founding director of Larch Consulting, an award-winning advisory practice which specialises in FM and workplace. Her team work with a wide range of commercial, public and charity organisations in the UK and internationally. She is a judge of the Technology in FM Awards and a member of the RICS Strategic FM Advisory Group. Lucy has been voted a Pioneer of FM and one of the 20 Most Influential Women in FM.

Mark has over 20 years’ experience of regulating workplace safety. He works for HSE’s Public Administration, Education and Volunteers team, who lead on developing policy, engaging with stakeholders and providing advice and guidance in respect of local and central government, education and voluntary work.

Nicola is Head of Total Workspace EMEA at property services group Cushman & Wakefield. She specialises in the relationship between design, people, behaviour & the built environment. An architect and author, Nicola is widely recognised within the industry as a leading authority on workplace strategy, design and behaviour change management. Based in London, she draws from 25 years’ experience delivering workplace strategy and innovation internationally.

With over 17 years’ experience in the facilities management industry, Pam has been instrumental in helping Atalian Servest grow into one of the market leaders in the industry. She has successfully helped design and mobilise TFM services to a value of approximately £21m and is accountable for 12 clients in our integrated solutions portfolio. She also co-authored Atalian Servest’s Covid-19 related protocol and Return to Work guide.

In addition to being CEO, Raj is a co-founding partner in technology specialist Freespace. He is experienced in delivering solutions for the workplace, with previous roles as Innovation Director for a $1bn facilities management company and GM of a $100m global service organisation. He balances his passion for technology with creating value-based solutions that sustain for the long-term. He is also an expert in user-centric thinking solutions and systems.

Simon has a long background in estates management within HMRC and has also spent time on secondment to the Government Property Unit. He has held a number of senior roles, including leading the HMRC Estates pandemic response. More broadly, he leads a team of around 500 professionals delivering the operational estates services across the HMRC estate for the three current PFI contracts and the new Regional Centre Hubs, accommodating 65,000 customers.

Tim Oldman is Founder and CEO of Leesman, the world’s foremost authority on employee workplace experience. The Leesman Index is used by industry thought leaders around the world to measure, benchmark and improve the experience of their employees. Last year, Leesman launched new tools that would also evaluate the experience of employees working from home, and today it sits on the largest employee homeworking experience benchmark dataset of its kind, positioning Leesman at the epicenter of the future of work debate.

Wes has worked across a diverse range of environments including telecommunications, media, medical, financial and the public sector in both client and supplier roles. Currently, he holds overall client responsibility for procurement, helpdesk, customer relationship management, key supply partner management and digital & technology.