2021: Impact, Challenges & Opportunities

In 2020 Workplace Futures argued the case for FM moving much more quickly toward a more holistic offer that spans the crucial interactions between people and their buildings in order to ensure optimal efficiency, effectiveness, comfort, productivity, safety and health. We set out the theme of last February’s conference as – The 20:20 FM Vision for Wellness.

Shortly afterwards, of course, the world changed. Everyone has been affected by Covid-19, many in tragic ways. Facilities of every kind were affected, too, as the UK went into lockdown. Home and work lives have been forever changed, workplaces have had to adapt – can facilities ever be quite the same again?

FM has both the opportunity and the obligation to play a full role in many of the vital decisions necessary to getting buildings back open in ways that make sense for the organisations involved; similarly for the people involved, who need support and confidence in a changed work landscape. FM must take a positive lead in some, if not all, areas collaborating with other support services to advise on and implement the work needed in offices, schools, hospitals, airports and other facilities.

Covid-19 has dramatically accelerated the need to implement strategies and actions to ensure the health, safety and productivity of people – not only in their former places of work but also in remote locations, homes or ‘third spaces’, that will form the hybrid solutions offering a more flexible, more effective style of working for many for the future.

Facilities management can be the discipline known for our reliable and effective support for the ‘new normal’, the new realities of work, pioneering in areas such as service quality, user experience, wellbeing and sustainability, to meet needs in getting the nation going again. In doing so, there is the opportunity to make a widely recognised mark as a truly value-adding business discipline critical to success, raising its profile across the board and leaving the shadows behind to take the spotlight.

The theme for next year is: 2021: Impact, Challenges & Opportunities.

Over the years, FM has consistently struggled to position itself as a strategically driven discipline. However, there is now an opportunity to rise and challenge previous perceptions. But how can it best do this? Which areas of the market will expand and grow? What do FM companies need to do to ensure they are ready to move forward? What can we learn from companies already moving ahead?

Workplace Futures 2021 is aimed at providing delegates with new insights and greater knowledge, assisting them in being able to better communicate the advantages that great FM delivers.The day is designed specifically for ‘FM ambassadors’ involved in communicating, marketing, selling or developing FM services and, of course, those on the ground implementing and delivering those services, too. We will look at market research and analysts’ forecasts, and back that up with expert opinions and real-world case studies.

The conference will be delivered in a new, virtual format using the Hopin platform. This has been developed to ensure that the delegate experience is as participative and interactive as it would have been at an in-person event. There will be plenty of opportunities to have your opinions acknowledged and to ask questions of those delivering content, as well as to join more intimate break-out sessions hosted by experts in their field – including opportunities to interact on a one-to-one basis with other delegates, inviting them, for example, to join in on a private video-conference.

Join us on Tuesday, 23rd February 2021, to watch, listen, share, learn, participate and network: interact in a new virtual platform.